[ 3 / biz / cgl / ck / diy / fa / ic / jp / lit / sci / vr / vt ] [ index / top / reports ] [ become a patron ] [ status ]
2023-11: Warosu is now out of extended maintenance.

/fa/ - Fashion

View post   
File: 261 KB, 1920x1080, 1402765065557.jpg [View same] [iqdb] [saucenao] [google]
8410719 No.8410719[DELETED]  [Reply] [Original]

Yo, I'm part of the team behind grailed.com. What do you think? Any questions, feedback whatever?

>> No.8410729

>>8410719
the lightbox image expansion html sucks

>> No.8410733

>>8410729
I know, we're working on it. It's even worse on mobile. Fix is coming soon.

>> No.8410745

Why does everything have to be in USD?

>> No.8410744

It always logs me out after a few hours. Also, you should really split clothes into more categories. It's annoying to look for t-shirts in a sea of jackets and sweaters, and it's even worse to find shorts in the piles of raw denim. Also, a legit feedback system would be great.

>> No.8410757

Condense tags? Don't need separations for things like APC and A.P.C.?

Don't use grailed much so not much to say

>> No.8410762

>>8410733
thx bb

>> No.8410764

>>8410719
ive seen a suggestion for 34s suit jacket sizing being added twice and responded to by grailed staff but it never happened

>> No.8410769

If someone sets a price for an item that is significantly higher than any other item listed on the site, it throws the sliding price filter out of whack.

Also, what >>8410744 and >>8410757 said.
When the seller enters a brand, they should be required to select from a curated list or specifically select an 'other' option, after which they can enter a brand of their choosing.

>> No.8410770
File: 573 KB, 500x500, tumblr_mvjmnaFILQ1sgc5tho1_500.gif [View same] [iqdb] [saucenao] [google]
8410770

awesome awesome website, i've probably sold a little over $1k of stuff on it.

expanding images kind of sucks though, and ppl should be encouraged to upload hires pictures and detail pics of flaws, though that's more of a seller concern

having to include shipping and paypal fee inside of the price is convenient for listing but honestly should be outside of the offering price.

items should be able to be bumped after a month without dropping the price.

other than that great job and ganbatte

>> No.8410772

needs a mobile app/site

also grailed direct should have measurements of all the sizes posted for the items. i asked for measurements on the live chat a while back and never got them

>> No.8410774

yeah make more people buy my shit

>> No.8410777

>>8410744
I'll see what we can do about the login thing, I don't have that issue though, what browser do you use? I'll test it this week.
>>8410745
Everything is currently in USD as around 80% of our userbase is based in the US or uses USD, so it's just a convenience thing, but I'll see if we can throw in a converter at the top for you, would that help or? How does receiving or sending paypal through USD work for you, is that an issue too?
>>8410757
Coming in the next build, spent like 3 hours tightening those all up.
>>8410762
:-*
>>8410764
I don't think that was on our book of work, must've slipped through, I'll add it. Sorry about that!

>> No.8410778

>>8410777
I use Chrome. I remember when you posted on Reddit, another person had the same problem.

>> No.8410791

>>8410769
Yeah, as I mentioned, brand list curation is coming and we're redoing the pricing filter soon, it's pretty useless with the couple $1k items on there ;) throws it all out of whack and I've noticed.
>>8410770
thanks man, good to hear it! What's your user name or your wardrobe link? I'll throw you into the betas for new features if you want. Also, The imaging thing is being worked on. We're working on a better solution for the paypal fees thing, though it works pretty well if you use it correctly as it stands. The price is the price, and then shipping is quotable. I think there needs to be more documentation for how the offer system works with fluctuating fees though.
>>8410772
mobile app is a little ways out, but I'll see what we can do for some mobile site improvements in the meantime.

>> No.8410797
File: 86 KB, 1266x698, this shit is hoot.jpg [View same] [iqdb] [saucenao] [google]
8410797

the add to fitting room link fucks up the nice organized layout.

>> No.8410800

>>8410778
How often do you clear your cache and cookies?
>>8410797
What's your resolution?

>> No.8410801

all the icons with grailed direct and fitting room at the top are starting to look a bit cluttered and ugly.

>> No.8410803

>>8410797
in firefox at least

>> No.8410807

I kept receiving the same damn email about a single price drop, it must have come through 30 times at least. I emailed you guys and you said you'd sort it out. havent seen it come through in a while, but just giving you a reminder.

>> No.8410810

>>8410800
1280 x 800

>> No.8410816

>>8410719
Hey, just wanted to say thanks - it's been great using the site so far.
I think the biggest improvement would be if you added a free-text or keyword based search, as often I'm looking for a specific product and items are somewhat frequently mistagged or under a 'like' tag. the add to fitting room link is not super obvious in it's current location, it'd be way more visible near the make offer button.

I agree with straw >>8410770 on the bit about the shipping portion of the offer price. I myself had a lot of confusion of whether or not the shipping price was to be added after an offer was accepted.

Out of curiosity, what's your technology stack? It appears to be a Rails app - I actually do a lot of work in Rails eCommerce as well, but with Spree (not for spree commerce.. we just use it).

>> No.8410829

>>8410797
>>8410800
>>8410803
>>8410810
yeah its only in firefox

>> No.8410830

>>8410778
I have the same problem as this guy with safari

>> No.8410833

Yo aj get on irc, it's your boy timber.

>> No.8410838

>>8410719
the list for the brands you want to show or not show is way to large for the small space you are given to look at it

>> No.8410841

>>8410719
i love your website, it's so amazing. Keep up the good work! Sold and bought so many things there.

n_______n

>> No.8410847

>>8410791
it would probably be better to just have incremental categories of price or just a box to enter your own min and max price

>> No.8410854

>>8410810
Got it, I'll look into it this week! Thanks for the call out.
>>8410807
i think we resolved this, but sorry about that again, I'll double check to make sure it won't happen again.

>>8410816
Keyword search is coming, trying to figure out the best way to implement that to make it as useful as we can. As far as technology stack, that's not 100% my side of the site so I don't want to give you the wrong details, if you shoot us an email, we can get you more information and we'd love to talk about Spree.
>>8410847
That's what we're thinking too.

>> No.8410858

>>8410854
have you guys banned anyone lol

>> No.8410874

>>8410854
That's good to hear, I definitely don't think switching to Spree would be appropriate for your guys site at all but in the event that you guys use Ruby on Rails I, or someone I work with has likely faced many of the same problems (in fact I just finished fleshing out the search functionality on one of our sites). If you want to shoot me an email(in the field) I can link you to my Github - just don't want to post professional credentials on here. I wouldn't mind sharing any knowledge that I have.
Keep up the good work!

>> No.8410878

>>8410719
Do you know the sword was in stone, not grass?

>> No.8410879

>>8410719
Hey just wanted to say thanks for the site. It's fucking spectacular.

How are you guys doing with the grailed direct?

>> No.8410883

sure is reddit up in here today

>> No.8410885

>>8410854
also open source stuff so people can help improve it :)

>> No.8410891

Definitely work on the feedback system.

I bought an item from a member and it took him like 3 weeks to ship, he shipped it and all was good but still I had no ability to make any comment that it took so long. This certain member had like +15 feedback.

Also yeah, the picture enlarger sucks.

And last I think it should be a rule that you have to post at least one picture of the item that ISNT a stock pic.

>> No.8410901

>>8410891
Also the site is incredible, I love it. Thank you so much.

One more thing, it would be cool if the designer names were condensed, and the item specifics were expanded (like t shirt, shorts, pants, etc)

>> No.8410922

You're the bomb. As for improvements... Idk I find resellers on grailed annoying but that's not really too widespread

>> No.8410927

I would change Enter to register/login. the first time i used the site i was pretty confused by that.

>> No.8410937

>>8410858
Not quite.
>>8410874
We'll send you a message in the morning.
>>8410878
You don't know your George Condo very well do you?
>>8410879
Well enough, look out for that next drop early next month.
>>8410901
Already working on both!
>>8410922
Thank you, Thank you, Thank you, you're far too kind.

Also, we're working on resellers, mostly making sure the prices are market value.

>>8410927
Good call out.

>> No.8410945
File: 86 KB, 500x375, Tame Impala, Lonerism.jpg [View same] [iqdb] [saucenao] [google]
8410945

Alright, I'm out for the night. Any further feedback or features you're looking for just shoot us an email and we'll help you out. I really appreciate all the call outs and it's nice to know that what we've got planned is exactly lined up with what you guys want. I guess lurking /fa/ for 4 years pays off? Anyways, I'll post another one of these in a month or so and we can see where we're at.

-Josh

>> No.8412965

>>8410770
>having to include shipping and paypal fee inside of the price is convenient for listing but honestly should be outside of the offering price.


Fuck no to this.

Buyers should not be responsible for covering the sellers fee from Paypal. It's why Grailed is great it takes the Ebay template and takes one of two service fee's the seller would be charged.

>> No.8412995

>>8412965
2nding this

its a bit confusing at first but the transparency ultimately works out great for the seller/buyer and makes it really convenient, espec as someone whose used to the sufu/sf marketplace

>> No.8413005

>>8410719
Is it weird that when I see that picture I immediately think of Kanye West

>> No.8413017

When will you make the site good?

>> No.8413039

>>8412965
>>8412995
Thing is people are located in different places. My price after shipping to the US wouldn't be the same as my price shipping to Sweden.

>> No.8413040

>>8410719
No complaints whatsoever, just want to say I appreciate the simple design and I keep a tab open at all times.

>> No.8413094

>>8413005
wait isnt this about power or some shit

i tought it was :(