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>> No.17401528 [View]
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17401528

>>17401470
ok that got me

>> No.16980110 [View]
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16980110

Here's the thing OP: when you're in a customer facing job, you're hired to be the human face and emotional buffer of a corporation. A cold, impersonal, emotionless corporation. When a customer questions the price of a good, or, if you work the phones in a customer service capacity, when someone is screaming about their bill, none of it has anything to do with you. You're a human interface. The customer is talking to the corporation, not you. A lot of corporations have policies that are straight up hostile to customers. They use staff to soak up and diffuse the understandable outrage. They want employees that take customer abuse personally, because whenever you think you're defending yourself you're actually defending the company, since you're not actually a part of the interaction to begin with.

As a bright eyed, bushy tailed teenager I got a job at a local gas station where, as part of the "customer experience", you had to propose another product on top of whatever the customer was buying. Didn't matter what it was but they pushed lottery tickets as an example. Retard that I was I started asking every customer if they wanted a lottery ticket. This obviously created friction with the customers because, well, if they wanted one they would've asked. I then obviously ate a lot of shit. I was taking it personally for a while too. But then it clicked. I started proposing more and more outlandish products.
>would you like a carton of cigarettes with your gas
>would you like a teddy bear with your milk
>would you like enough firewood to last you the winter with your chocolate bar
If you go big enough it's obviously a joke and poof, no more friction.
tl;dr: take yourself out of the equation and subvert the bullshit

>> No.16711060 [View]
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16711060

>>16709689
heh

>> No.16351857 [View]
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16351857

>>16351834
Yes that's obviously part of the problem, didn't think that was even in question

>> No.16068363 [View]
File: 26 KB, 632x416, 9708570,tg9aGTe1Hbuc1cDD2jSRo1uY9ubCdsGJ8mfghBkcaj3IP2yoaw9n9bGFum490p4G4HthZSaoGTnVtQJGNgSY3A==.jpg [View same] [iqdb] [saucenao] [google]
16068363

>>16066055
Say that to my face not online see what happens.

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