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/biz/ - Business & Finance


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12291241 No.12291241 [Reply] [Original]

Anyone else have this at their cuck job?

We have to reply to clients within the same day if they email before 4pm. This means email replies push everything else down the line so deadlines are not met and quality suffers.

What kind of fucking retarded shit is this?

>> No.12291320

>>12291241
Is your company so bad that it doesn't have at least one person dedicated to handling customer issues?

>> No.12292247

>>12291241
Just handle all that arrived before 4:00pm in batch at 4:30pm.
Then, it won't interrupt what you're doing and you meet the email policy requirements.

>> No.12292255

>>12291241
>This means email replies push everything else down the line so deadlines are not met and quality suffers.
Then you don’t have good mechanisms.
SLAs are important.

>> No.12292258
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12292258

>>12292247
Problem is if you have a dependency, you want to resolve all of those ASAP so people just don't ghost out at 5pm

>> No.12293256

>>12291241
Replying to emails.. What kind of a job is that?

>> No.12293365

>>12291241
Maybe you should just work harder if you want to keep that job, Anon

>> No.12293371

>>12291241
just use generic copy pasta emails

>> No.12293389
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12293389

>>12291241
>Two emails arrive at cuckmail.com
> op freaks out
> muh policy
> muh jack off time